Welcome to Milan Hotels. We are fully committed to preventing spam and maintaining a clean, professional communication environment. This Anti-Spam Policy explains our zero-tolerance approach towards spam and the measures we take to protect both our guests and our systems. It applies to all interactions with our website, including the use of our live chat bot, contact form, and booking form. By using any of these features, you agree to comply with this policy.
We do not send unsolicited commercial messages and never engage in spamming activities. The only emails you will ever receive from us are direct replies to messages you sent via the contact form or chat bot, booking confirmations, pre-stay information, and post-stay follow-ups related to reservations made through our official booking form. We never use your information for marketing or share it with third parties for promotional purposes.
Our contact form and live chat bot are provided exclusively for legitimate inquiries about hotel availability, facilities, special requests, and booking-related questions. Sending repetitive, automated, commercial, offensive, or irrelevant messages through these channels is strictly prohibited. Any attempt to use these tools for spamming, phishing, or distributing malware will result in immediate blocking of the sender’s IP address.
The booking form must only be used to make genuine hotel reservations for real guests. Submitting fake bookings, testing with random data, bulk automated submissions, or using the form to harvest confirmation emails constitutes spam and is not allowed. We actively monitor booking patterns and reserve the right to cancel any reservation that appears fraudulent without prior notice.
Any user found sending spam through our chat bot, contact form, or booking form will be permanently blocked from accessing these features. Their IP address and submitted details may be added to our internal block list and, if necessary, shared with relevant authorities or anti-spam organizations. Repeated or severe violations may lead to legal action under applicable Indian and international anti-spam laws.
If you receive any suspicious or unsolicited message that appears to come from our domain but was not a direct reply to your inquiry or booking, please inform us immediately using our chat bot or contact form. Quick reporting helps us take swift action against abusers and keep our communication channels safe for everyone.
For questions or to report spam related to Milan Hotels, please contact us at:
Email: stays@milanhotels.in
Phone: +91 9944106960
Address: 93/4, Richmond Rd, Langford Gardens, Bengaluru, Karnataka 560025
